Privacy Policy

NOMURA Design & Engineering Malaysia Sdn. Bhd. (“NMY”) is dedicated to creating environments that captivate and inspire visitors, driving our clients' business growth and success. Our core activities encompass research, consulting, planning, design, layout, creation, and construction, as well as the revitalization, operation, and management of diverse facilities and events.

To accomplish our objectives, it is imperative that we gain a precise understanding of our clients' needs and evolving market trends. This necessitates the responsible collection and utilization of diverse types of personal data, including client information.

NMY recognizes that safeguarding the rights and interests of individuals is a fundamental obligation. We are fully committed to managing and processing personal information in strict accordance with this privacy notice and in compliance with all applicable Malaysian data protection laws.

Compliance with Applicable Laws and Regulations

NMY handles personal information in strict compliance with the Personal Data Protection Act 2010 (PDPA), relevant guidelines issued by Malaysian authorities, and other applicable laws and standards governing personal data protection.

Collection and Use of Personal Information

NMY collects personal information through lawful and fair means and are transparent about the purposes of its use. We ensure that personal information is used only within the scope necessary to achieve the specific purposes stated below, unless otherwise required or permitted by law:

  • Sales Activities: To conduct sales activities for customers and relevant stakeholders, along with all associated tasks necessary for these endeavors.
  • Outsourcing Work: To engage contractors, suppliers, and other vendors for work related to planning, design, layout, creation, and construction, ensuring efficient order execution and related tasks.
  • Stakeholder Engagement: To provide necessary explanations regarding construction projects, obtain consent, and address concerns from nearby residents, land rights holders, and other stakeholders in proximity to project sites.
  • Public Relations: To execute public relations activities internally and externally, along with all related tasks in a professional manner.
  • Identity Verification: To verify the identity of individuals entering NMY business locations and manage communications with those contacting NMY through various channels, including telephone, fax, and email.
  • Recruitment Activities: To implement recruitment processes and manage all tasks related to attracting and retaining qualified personnel.
  • Contractual Obligations: To fulfill contractual obligations with fixed-contract workers, temporarily dispatched workers, part-time employees, and others, while managing necessary administrative processes.
  • Shareholder Relations: To perform essential tasks that enable shareholders to appropriately exercise their rights, ensuring compliance with corporate governance standards.
  • Administrative Processing: To handle administrative processes related to social insurance and welfare benefits for the families of executive officers and employees.
  • Business Operations: To execute additional required tasks related to business activities for all relevant parties involved with NMY and its group companies.

In the event that personal information is utilized for purposes beyond those previously stated, NMY will inform individuals of the specific intent for such use through appropriate notification or public disclosure. This provision excludes instances where the purpose of use is self-evident from the circumstances under which the information was collected, or when notification or public disclosure is not legally required.

Prohibition of Use for Other Purposes

NMY is dedicated to the responsible use of personal information, ensuring that such data is utilized exclusively for the purposes for which consent has been explicitly obtained from the individual. NMY will not repurpose personal information without acquiring the necessary consent. To reinforce this commitment, NMY will conduct regular internal assessments and audits to verify compliance with the established protocols for handling personal information.

Data Security Measures

NMY implements comprehensive safety management measures, including an access management system at its business locations and robust protections for computer systems against unauthorized access and malware. NMY is committed to providing diligent supervision of its employees and oversight of its outsourcing partners to prevent any leaks, destruction, or damage to personal information.

In managing these protocols, NMY is vigilant in responding to issues identified by external bodies, addressing complaints, or managing emergency situations. Additionally, when noncompliance is discovered through internal inspections or other means, NMY promptly enacts corrective and preventive measures to mitigate the risk of recurrence.

Disclosure to Third Parties

NMY does not disclose your personal information to third parties without your consent, except in the following circumstances:

  1. When required by law or legal proceedings.
  2. To protect the safety, rights, or property of individuals.
  3. To trusted service providers who assist in our operations, under strict confidentiality agreements.
  4. Rights to Access and Correct Personal Information

Disclosure, Corrections, and Other Requests Regarding Personal Information

In accordance with our commitment to transparency and accountability, NMY will promptly address requests from individuals for the disclosure, correction, or suspension of the use of their personal information. Such requests will be handled within a reasonable timeframe, contingent upon the verification of the individual’s identity.

To ensure a structured and efficient response process, NMY has established a dedicated Personal Information Protection Management Department, tasked with facilitating inquiries and consultations concerning personal information management.

Data Retention Policy

NMY will retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. Once the information is no longer needed, it will be securely disposed of or anonymized.

Transfer of Personal Data Outside Malaysia

In certain circumstances, NMY may transfer your personal data to entities outside Malaysia, provided that adequate data protection measures are in place in compliance with Malaysian laws.

Continuous Improvement

NMY is committed to continually improving its personal data protection practices in line with regulatory developments and best practices within the industry.

Complaints and Inquiries

For any complaints or inquiries related to our handling of personal data, please contact our Personal Data Protection Officer.

Personal Data Protection Officer

Personal Information Protection Management Department

Nomura D&E Malaysia Sdn. Bhd.

Address : Level 20, Menara 1 Sentrum, 201, Jalan Tun Sambanthan Brickfields 50470 Kuala Lumpur, Malaysia


Tel : +60 12-811-7165

President and CEO Akira Hiraishi

Established on: October 21, 2024

Last revised on: October 21, 2024